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Gaming


From traditional ‘land based’ casinos, gaming has seen low revenues and losses. Hence, casino operators are now looking forward to expand their reach through online gaming to generate more revenue. Industry knows how important it is to know your customer, leverage data and use analytics to provide personal experiences to the customers. All it is derived from customer behavior and insight. Gaming industry is enhancing its reach in the world of mobile, social media, gaming consoles, and online and offering such experiences through big data, Cloud, and mobility for several gaming companies.
 

Our Experience & Potential

  • We have 12 years of experience in service delivery, end-to-end integration of gaming systems, product development, quality assurance and testing, product management and sustenance
  • End-to-end solutions across pricing & distribution, product planning, guest management, lodging, gaming, and post trip management
  • Robust and experienced team of domain experts with in-depth domain experience and competencies in casino and gaming solution implementations
  • System solutions & integration for instant games and lottery
  • Game development, adaptation and testing for Video Lottery Terminals (VLT) and Electronic Gaming Machines (EGM).
  • Back end solutions and innovative gaming portals
  • Maintenance, development and support for player management interfaces and casino management
  • Big Data Solutions with patron insight, real time analytics, integration hub, and round-the-clock customer feedback
  • Compliance and regulatory management for leading casino players
  • Mobile lottery systems for leading lottery service providers
  • Cloud services to promote casino operators to deliver excellent gaming experience to the players in several devices
  • Holistic approach towards non-gaming and gaming landscapes to provide united experience with real time CRM.

 

IT Services

  • Enterprise Application & Application – Our distinct process-based approach to solution covers maintenance & Development, and application support with enterprise and bespoke technologies like Oracle, SAP, Salesforce.com and Microsoft
  • Enterprise Transformation – Our excellent portfolio consists of IT consulting, business consulting, content management services, portfolio optimization, application portfolio optimization, midrange/mainframe migration and sustenance, business intelligence, data warehouse, and validation and independent verification services.
  • Infrastructure Services – We provide industry-oriented solutions in inaccessible areas like infrastructure management, data center management/consolidation, end user computing, service desk/helpdesk, cloud computing and application operations.
  • Platform & Engineering Services – Platform and Product Engineering services for content distribution platforms, digital supply chain optimization, ecommerce, consumer electronics, mobility, Mobile/TV application, and device production and design.
  • Business Services – Our services consist of assuring video advertising quality, media process optimization, customer support, billing and subscription management, direct marketing, service provisioning, external helpdesk, social media analytics, HR and procurement, and video services

 

Industry-Oriented Services

  • Next Gen UI – Augmented reality, next-gen user experience, widgets, mash up, social referral applications & social media marketing.
  • Mobility Solutions for Casinos and Gaming Companies – Mobile coupons, mobile gaming, vertical content applications (health, lifestyle, travel etc.), contextual services, and enterprise services
  • Predictive Analytics – Personalization, Web & social media analytics, predictive analytics, and big data management
  • Digital Supply Chain – Online Gaming, ecommerce portal, social gaming, and content management
  • Personalization & CRM -  Loyalty management, market research and patron lifecycle
  • BO Optimization – Industry-oriented toolkit for infrastructure & procurement
  • Unified Advertising solutions – triggered offers, online matching, multi-channel marketing, multi-variate testing, and promotion and campaign management