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System Integration Services


Our integration services include consultancy, system integration and project management of IT services that provide

  • Application and enterprise systems integration
  • Business continuity planning
  • Contact center infrastructure
  • Data centers
  • Disaster recovery services
  • Enterprise management
  • Network integration
  • Platform integration
  • Retail automation
  • Security infrastructure
 
Our certified processes and over 12 years of service experience are reflected in the success we have achieved in executing projects. Strategic alliances with leading technology players further enable us to deliver cost-effective integration services that are not only steady, scalable, smart, and innovative but also result oriented. Being a pure-play system Integrator, we deliver the best of breed solutions to customers with our vendor agnostic approach.

 
We offer the Project Management Office (PMO) for large projects as a stand-alone service and also as part of large deployment projects where we undertake large-scale integration. The following are our key practices under this offering:

  • Contact Centre Technology Integration
  • Data Centre Integration
  • Business Continuity Planning and Disaster Recovery
  • Retail Automation
  • Telecom Integration
 

Availability Services

Our availability services ensure your IT infrastructure is up and running all the time and unforeseen breakdowns are addressed in the shortest possible time frame. Our technology assistance is extended to your business through customer interfaces that can address any IT infrastructure problems.
 
With a strong skill focus on training and development across the latest technologies .This includes:

  • Customised SLA's for mission critical operations
  • Quality processes viz. Six Sigma for process improvement
  • Access to a structured knowledge base effectively leveraging over two decades of customer service
  • Skill matrix includes Sun certified professionals, CCIE Cisco certified professionals, IBM trained specialists, Avaya, HP, NetApp, EMC, Citrix, Micromuse, CA, Hitachi and Nortel trained and certified engineers